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Deleting Perf Groups from Flex Pkg

A. Freeman
$organization

Hi all,

I know it is possible to delete performances from a perf group after the package already has sales, but is it workable to delete an entire perf group from a pkg? Also, the documentation says some sales reports might be affected by removing perfs from a perf group after sales. Does anybody know which reports those are? Thanks.

  • $organization

    Hi Amanda,

     

    You cannot delete performance groups from packages once transactions have been made against those packages.  The reports that are affected by deleting performances from packages are: Package Sales by Campaign, Package Statistics, and of course any custom reports that touch on performance group information.  For details on how these reports are affected and also for more information on peel-off options, check out the recorded webinar: Rollovers and Renewals: Frequently Asked Questions…

     

    http://www.tessituranetwork.com/network/Learning/Webinars%20Archive/Ticketing/Subscription%20Rollover%20FAQ.aspx

     

    -Gregg

     

    Gregg Stickney

    Application Support Specialist

    Tessitura Network

    www.tessituranetwork.com

    gstickney@tessituranetwork.com

    Office  +1 888-643-5778 x318

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Friday, September 16, 2011 8:15 PM
    To: Gregg Stickney
    Subject: [Tessitura Ticketing Forum] Deleting Perf Groups from Flex Pkg

     

    Hi all,

    I know it is possible to delete performances from a perf group after the package already has sales, but is it workable to delete an entire perf group from a pkg? Also, the documentation says some sales reports might be affected by removing perfs from a perf group after sales. Does anybody know which reports those are? Thanks.




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