Credit Card Response. /51--

Wondering if it is a debit card issue? They've made recent changes within the last few months I believe where you can choose to have your card declined vs. getting an overdraft charge. Just a thought.

Sent from my Verizon Wireless BlackBerry

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Have other organizations in the U.S.A. seen an increased number of

Response. /51--

Credit Card Failed Authorizations in the Tessitura Client?

Our in-house call center and Box Office have reported this error is on the increase and are wondering if there is a technical problem.

In checking with Intrix we have learned that a 51-- means "Insufficient Funds".

Just wondering if something has changed at the merchants or processors or if we are just seeing some statistical variability in action.

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Wondering if it is a debit card issue? They've made recent changes within the last few months I believe where you can choose to have your card declined vs. getting an overdraft charge. Just a thought.

Sent from my Verizon Wireless BlackBerry

---

Have other organizations in the U.S.A. seen an increased number of

Response. /51--

Credit Card Failed Authorizations in the Tessitura Client?

Our in-house call center and Box Office have reported this error is on the increase and are wondering if there is a technical problem.

In checking with Intrix we have learned that a 51-- means "Insufficient Funds".

Just wondering if something has changed at the merchants or processors or if we are just seeing some statistical variability in action.

--
View this message online at http://www.tessituranetwork.com/COMMUNITY/forums/p/5449/17444.aspx#17444 or reply to this message
--
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!