Email recipient limit on report scheduling?

Thanks Ken – yes, exactly the issue. That’s a good suggestion re: the distribution groups, will go for that option.

Good to know the character limit though too.

Cheers!

Emma

Hi Emma

The column in the table is limited to 2048 characters, but the text box where you specify the addresses will accept more than that.

If  you enter more emails into the text box than will fit in 2048 chars and say “Ok”, it just silently doesn’t save the entry/update – ie it looks like it’s worked, but if you go and look at the schedule, the emails (or the extra emails that you’ve just added) aren’t there.

Is that your problem?

If you need to repeatedly send to a huge list, it’s probably easier to set up a distribution list in your email system, and just send the report to that one destination. Then you don’t have to muck around with long text lists in the report scheduler, which  is kind of messy anyway.

________________________________
Ken McSwain

Systems and Technology Manager

Australian Chamber Orchestra

ken.mcswain@aco.com.au

Ph   +61 2 8274 3833 ::  Mob +61 418 659 360 :: Fax  +61 2 8274 3801

PO Box R21, Royal Exchange NSW 1225

2 East Circular Quay, Sydney NSW 2000

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Emma Carter
Sent: Friday, 2 September 2011 12:29
To: Ken McSwain
Subject: Re: [Tessitura Ticketing Forum] Email recipient limit on report scheduling?

Correction - actually all fail in this case, not just some. Would be easier to work out if that was the case!

Hi there,

Just wondering if anyone knows how many email addresses a report can be scheduled to send to at once? I know there is a limit, as some fail if we try a big group......but if anyone happens to know the limit, it will save us a lot of trial and error time!

Many thanks,

Emma

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Thanks Ken – yes, exactly the issue. That’s a good suggestion re: the distribution groups, will go for that option.

Good to know the character limit though too.

Cheers!

Emma

Hi Emma

The column in the table is limited to 2048 characters, but the text box where you specify the addresses will accept more than that.

If  you enter more emails into the text box than will fit in 2048 chars and say “Ok”, it just silently doesn’t save the entry/update – ie it looks like it’s worked, but if you go and look at the schedule, the emails (or the extra emails that you’ve just added) aren’t there.

Is that your problem?

If you need to repeatedly send to a huge list, it’s probably easier to set up a distribution list in your email system, and just send the report to that one destination. Then you don’t have to muck around with long text lists in the report scheduler, which  is kind of messy anyway.

________________________________
Ken McSwain

Systems and Technology Manager

Australian Chamber Orchestra

ken.mcswain@aco.com.au

Ph   +61 2 8274 3833 ::  Mob +61 418 659 360 :: Fax  +61 2 8274 3801

PO Box R21, Royal Exchange NSW 1225

2 East Circular Quay, Sydney NSW 2000

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Emma Carter
Sent: Friday, 2 September 2011 12:29
To: Ken McSwain
Subject: Re: [Tessitura Ticketing Forum] Email recipient limit on report scheduling?

Correction - actually all fail in this case, not just some. Would be easier to work out if that was the case!

Hi there,

Just wondering if anyone knows how many email addresses a report can be scheduled to send to at once? I know there is a limit, as some fail if we try a big group......but if anyone happens to know the limit, it will save us a lot of trial and error time!

Many thanks,

Emma

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Read about the ACO’s Stradivarius violin at aco.com.au/Stradivarius.
Explore the ACO’s 2011 season at aco.com.au/season2011

This email is confidential. If you are not the intended recipient you must not disclose or use the information contained in it. If you have received this email in error please notify us immediately by return email and delete the document. The ACO is not responsible for any changes made to a document other than those made by the ACO or for the effect of the changes on the document's meaning. The ACO accepts no liability for any damage caused by this email or its attachments due to viruses interference, interception, corruption or unauthorised access.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!