Hi all,
We are incorporating a difference in cost between advance purchases vs. at the door purchases. Advance tickets are less expensive than night of. We are using the same price type for both. In ticketing set-up, we have an end time on the advance price map and as soon as it ends, the night of price map starts.
My question is within ticketing set-up, are we supposed to mark both price maps (advanced and night of) as the base map? Also, how do you proof them. The price verification report that we use to proof is adding both price maps together.
Thanks,
Rosa
Thank you all!
Does anyone know how to proof performance set-up since the price verification report adds all Price Maps together?
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kay Burnham Sent: Thursday, August 04, 2011 1:37 PM To: rosaa2@u.washington.edu Subject: RE: [Tessitura Ticketing Forum] Simple dynamic pricing (advance vs. @the door)
Our practice is what Nicole stated. We check the increased price as Base and then when we go to close out the show we go back in and recheck the original price as base price.
From: Nicole Keating <bounce-nicolekeating9176@tessituranetwork.com> Sent: 8/2/2011 5:43:40 PM
Or, you can check the original piece as “Base Price” once you take the show off sale so that historically you have the original GP, but CSRs see the current price when they hover.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Ginger Muse Sent: Tuesday, August 02, 2011 6:18 PM To: Nicole Keating Subject: RE: [Tessitura Ticketing Forum] Simple dynamic pricing (advance vs. @the door)
If you mark both they well add into your Gross Potential: your GP will be over double what it shows be so no, don’t click them all.
We always keep the original price set as the base price. When we dynamically price up the show has the potential of going over 100%. The only set back we have found is when you hover over the seats it will show you the Base Price not the Current Price so you have to train your staff to not trust the hover method for pricing. You could also add a mandatory note that says you increase price on the day of show so the operators we know to check that with the patron before closing out the sale.
~Ginger M
TPAC - ticketing
desk 615.782.4063
cell 615.473.0027
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Rosa Alvarez Sent: Tuesday, August 02, 2011 4:07 PM To: Ginger Muse Subject: [Tessitura Ticketing Forum] Simple dynamic pricing (advance vs. @the door)
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