Best seating multiple line items together

Lineitems are seated separately, so it’s possible that they will be seated, but no guarantees.  If you want the seats to be contiguous, it’s best to include all of them in a single lineitem.

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Alison Lambert
Sent: Saturday, July 16, 2011 11:22 PM
To: Ryan Creps
Subject: [Tessitura Ticketing Forum] Best seating multiple line items together

Hi all,

We have a family show that has just opened where the orders are sold with multiple line items (e.g. one with an adult's price type and one with a child's price type). When we "best seat" these, the two are not seated next to each other. This is causing an issue as the venue is allocated seating and all the families end up being separated across the venue.

Have we missed anything with our contiguity set up or is there something else that we should have done (presuming this is something that can be done?!)?

Thanks,

Alison

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