Report Displaying Wrong FY

Thanks Everyone for your help! I figured it out. I had copied a price
map and didn't change the name to "10", I just left it as "09." Our
posting reports showed that the income was being posted to the right GL,
but it was freaking out the business office that the wrong FY was
showing on this report.

Thanks again, I couldn't have done it without your helpful advice!
Amy

>>> "Ryan Creps" 6/1/2009
12:15 PM >>>

Amy, quick clarification of our points here. Kevin is referring to a
situation where you have GL Accounts created separately for each fiscal
year. I was referring to the fiscal year associated at the time of
posting based on the campaign of the transaction. You probably have an
incorrectly mapped GL Account in either the Fee or Price Map. Check the
price maps in Facility Manager, or you can click the Details button in
the Pricing tab of the Performance Details screen, which will show you
information about the price map that is highlighted.

Another key point about the Transactions by Posting report is that it
does use the GL Account that was associated to the price map (or fee,
fund, etc) at the time the transaction occurred. So if the price map
was associated to GL 1234 on January 1, and was changed to GL 5678 on
May 1, transactions occurring before May 1 will be associated to GL
1234. Changes in mapped GL Accounts are maintained in the system table
T_GL_ACCOUNT_HIST.


______________________________________
Ryan Creps
Network Developer |Tessitura Network, Inc



From:Tessitura Ticketing Forum
[mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kevin
Sheehan
Sent: Monday, June 01, 2009 8:50 AM
To: Ryan Creps
Subject: RE: [Tessitura Ticketing Forum] Report Displaying Wrong FY


That column just lists the description of the fund, price map, fee, or
payment method that caused the transaction. If the season is wrong
either the description for your price map or fee is wrong or the price
map or fee has the wrong GL assigned. For example if GL 1234 has a
transaction for a price map of 09 Single Tickets, that means a price map
with a description of 09 Single Tickets has GL 1234 assigned. Take a
look at price map 10 Single Tickets and see if it was given the wrong
description (like someone put 09 on it instead of 10) or selected the
wrong GL.

This report doesn’t actually do anything with fiscal year or seasons.
They will only be reflected if you include them in the descriptions of
your funds, price maps, fees, and payment methods.



This message was sent automatically to you by www.tessituranetwork.com
because you subscribed to the Tessitura Ticketing Forum. You may reply
to this message to post to the Ticketing forum or visit the site to
search, read and post to the forums. In the interest of keeping the
forum posts from becoming cluttered, we encourage you to delete previous
message text from your reply before sending. Thank you!
No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.5.339 / Virus Database: 270.12.45/2141 - Release Date:
06/01/09 06:09:00



This message was sent automatically to you by www.tessituranetwork.com
because you subscribed to the Tessitura Ticketing Forum. You may reply
to this message to post to the Ticketing forum or visit the site to
search, read and post to the forums. In the interest of keeping the
forum posts from becoming cluttered, we encourage you to delete previous
message text from your reply before sending. Thank you!

Thanks Everyone for your help! I figured it out. I had copied a price
map and didn't change the name to "10", I just left it as "09." Our
posting reports showed that the income was being posted to the right GL,
but it was freaking out the business office that the wrong FY was
showing on this report.

Thanks again, I couldn't have done it without your helpful advice!
Amy

>>> "Ryan Creps" 6/1/2009
12:15 PM >>>

Amy, quick clarification of our points here. Kevin is referring to a
situation where you have GL Accounts created separately for each fiscal
year. I was referring to the fiscal year associated at the time of
posting based on the campaign of the transaction. You probably have an
incorrectly mapped GL Account in either the Fee or Price Map. Check the
price maps in Facility Manager, or you can click the Details button in
the Pricing tab of the Performance Details screen, which will show you
information about the price map that is highlighted.

Another key point about the Transactions by Posting report is that it
does use the GL Account that was associated to the price map (or fee,
fund, etc) at the time the transaction occurred. So if the price map
was associated to GL 1234 on January 1, and was changed to GL 5678 on
May 1, transactions occurring before May 1 will be associated to GL
1234. Changes in mapped GL Accounts are maintained in the system table
T_GL_ACCOUNT_HIST.


______________________________________
Ryan Creps
Network Developer |Tessitura Network, Inc



From:Tessitura Ticketing Forum
[mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kevin
Sheehan
Sent: Monday, June 01, 2009 8:50 AM
To: Ryan Creps
Subject: RE: [Tessitura Ticketing Forum] Report Displaying Wrong FY


That column just lists the description of the fund, price map, fee, or
payment method that caused the transaction. If the season is wrong
either the description for your price map or fee is wrong or the price
map or fee has the wrong GL assigned. For example if GL 1234 has a
transaction for a price map of 09 Single Tickets, that means a price map
with a description of 09 Single Tickets has GL 1234 assigned. Take a
look at price map 10 Single Tickets and see if it was given the wrong
description (like someone put 09 on it instead of 10) or selected the
wrong GL.

This report doesn’t actually do anything with fiscal year or seasons.
They will only be reflected if you include them in the descriptions of
your funds, price maps, fees, and payment methods.



This message was sent automatically to you by www.tessituranetwork.com
because you subscribed to the Tessitura Ticketing Forum. You may reply
to this message to post to the Ticketing forum or visit the site to
search, read and post to the forums. In the interest of keeping the
forum posts from becoming cluttered, we encourage you to delete previous
message text from your reply before sending. Thank you!
No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.5.339 / Virus Database: 270.12.45/2141 - Release Date:
06/01/09 06:09:00



This message was sent automatically to you by www.tessituranetwork.com
because you subscribed to the Tessitura Ticketing Forum. You may reply
to this message to post to the Ticketing forum or visit the site to
search, read and post to the forums. In the interest of keeping the
forum posts from becoming cluttered, we encourage you to delete previous
message text from your reply before sending. Thank you!