Report Displaying Wrong FY

The fiscal year is associated from the campaign attached to the item associated to the GL Account.

Depending on the transaction, the campaign will be associated to:

Fund

Performance

Package

Fee

Lastly, if you have an order with no items in it (fees, lineitems or order contributions), the campaign from the source of the order will be used to determine the fiscal year.  This most often happens when a gift certificate is purchased without any other contents in the order.

______________________________________

Ryan Creps

Network Developer |Tessitura Network, Inc

Can anyone please tell me where in ticketing set up does the data feed into the "Transactions by Posting"  report in the column labeled  "Fund/Pmap/Fee/Payment" ?

We have revenue showing up there, but its labeled incorrectly. Its showing that is from the 09 season but its really the 10 season. The money is tied to the correct GL #. I have searched high and low and everything seems to be correct in terms of setup, so I am not sure where to fix this data that is appearing in the  "Fund/Pmap/Fee/Payment" column on this report.

Thanks!

Amy Aldrich

Ticket Operations Manager

Boston Symphony Orchestra

www.bso.org

aaldrich@bso.org

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.5.339 / Virus Database: 270.12.45/2141 - Release Date: 05/31/09 20:45:00

The fiscal year is associated from the campaign attached to the item associated to the GL Account.

Depending on the transaction, the campaign will be associated to:

Fund

Performance

Package

Fee

Lastly, if you have an order with no items in it (fees, lineitems or order contributions), the campaign from the source of the order will be used to determine the fiscal year.  This most often happens when a gift certificate is purchased without any other contents in the order.

______________________________________

Ryan Creps

Network Developer |Tessitura Network, Inc

Can anyone please tell me where in ticketing set up does the data feed into the "Transactions by Posting"  report in the column labeled  "Fund/Pmap/Fee/Payment" ?

We have revenue showing up there, but its labeled incorrectly. Its showing that is from the 09 season but its really the 10 season. The money is tied to the correct GL #. I have searched high and low and everything seems to be correct in terms of setup, so I am not sure where to fix this data that is appearing in the  "Fund/Pmap/Fee/Payment" column on this report.

Thanks!

Amy Aldrich

Ticket Operations Manager

Boston Symphony Orchestra

www.bso.org

aaldrich@bso.org

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.5.339 / Virus Database: 270.12.45/2141 - Release Date: 05/31/09 20:45:00