We are wanting to allow customers to "split" a payment into two parts; half now, half at a future date. For a package of $2000, we want to take a credit card and charge $1000 now, and have the card charged again at the date in the future, (30 days or whenever), for the balance. We need to show the full $2000 as deferred revenue on sale.I understand that Tessitura can handle this through using the Invoice Billing utility or the Ticket Order Billing utility. I'd like to hear what others have done and are doing, what concerns the Finance Dept and any other thoughts. thank you!
Hey Randall,
We use both but I prefer ticket order billing for both Spread CC payment and Direct Debits. Finance was a bit sceptical when we brought in Ticket Order billing but in the end they came around and now really like it. With Spread Credit Card Payments it is straight forward and you know if you have the money or if you don't. You just pay a little bit more credit card commission. Direct Debits are a bit fiddly but I don't think you will use them in the US.
For reporting and knowing what income is coming you can use the standard Package Sales Report. But I needed more detail than that offered so I have a report which shows me the breakdown of all individual orders and the amount paid, amount owed and total order amount. This is great for looking across all orders at a glance.
The only issue I ever encounter is with an agent who doesn't set the schedule up to Credit Card/Direct Debit Billing. To catch these people my IT guys have a script that they run to find them so I can fix the problem and take payment, etc.
Paul