Hey All!
I was going to just wing it but I'd rather do it right the first time. :)
I have an event that has already been on sale for a little while. The promoter would now like to offer a very limited number of specific seats at a higher price that would include a post-reception.
This is my first event in Tessitura with special pricing so I did a little bit of research to see if I can figure out the best way to do this.
My thought is to:
- Add a new price map that has the higher price.
- Associate that price map to a "Reception" price type.
- Associate the Reception price type to a special MOS.
- Set up allocated seats that are only accessible by that special MOS.
All of that sounds easy enough and seems like it would work. However, when I built it in TEST to try it out it didn't work the way I thought it would. The special tickets weren't limited to the allocated seats. So a box office rep could go into the seat map and select any of the seats that are still available.
Is there a way to restrict this special offer only to these limited seats? Is it likely that I have set up the allocation wrong? Is it not possible to restrict it to the allocated seats specifically? Is there a much better way to do this whole thing?!?
I'd super appreciate any suggestions or feedback from the more experienced Tess users.
Thanks in advance!
Hi Beth,
are you saying that the box office rep has access to all the seats including the seats allocated for the reception in their normal MOS, and that is the issue at hand, or are you saying that in the special MOS they can sell the 'Reception' price type anywhere in the facility?If the former, you might need to remove those seats from that MOSs allocation map, however be aware that this will effect all shows in that facility.