Import/export and reporting

Has anyone exported a show out of a fixed season order into a new order to switch the facility.  What kind of issues did people run into with reporting, or possible double reporting of revenue?

Parents
  • And that’s why you ask the guy who wrote the code, not the guy who wrote the documentation.  J

     

    So you pretty much have to use some sort of dummy/write off payment method.  You could use the Performance Seat Release utility to release the seats, but you are going to end up with all that money stuck on account, and the only way to remedy that is manual processing.

     

    Peter, you said you are moving from one GA facility to another.  Since they are GA, why do you need to make a move?  I’m just wondering if there might be some other way to accomplish your ultimate goal.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

Reply
  • And that’s why you ask the guy who wrote the code, not the guy who wrote the documentation.  J

     

    So you pretty much have to use some sort of dummy/write off payment method.  You could use the Performance Seat Release utility to release the seats, but you are going to end up with all that money stuck on account, and the only way to remedy that is manual processing.

     

    Peter, you said you are moving from one GA facility to another.  Since they are GA, why do you need to make a move?  I’m just wondering if there might be some other way to accomplish your ultimate goal.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     

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