Hi,
I was wondering whether anyone has allowed customers to purchase access performance (ie signed, captioned, audio described) ticket allocations online? We currently identify these seats to the Box Office using a hold code. I have been playing with allocations and promo codes - however because of the holds the seats are not available online.
The only way I can see this working would be to remove the seats from the Box Office allocation, remove the holds and then create a 'access performance' Mode of Sale so that the Box Office team are able to sell them as well.This additional effort seems to cancel out the benefit of having them available online
Is there another more intuitive way?
Thanks and regards,
Mardi.
If the hold code is only used for this purpose, you could set it so the web can break that hold code and leave them held but still have them available online.