"Sitting Together" situations.

We have a customized header that shows when a sub has an association of “sits with”.

I would like to know how your organization handle cases where customer A and customer B have a subscription together but the subscription they share is on customer A's record. Does your organization track such information in special requests at the lineitem level, or in associations, or somewhere else? What's the good and/or bad of doing it your way?

We want to start tracking these cases with an eye toward treating customer B as a subscriber, and would like to hear your perspectives.

Thanks very much.
Matt

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We have a customized header that shows when a sub has an association of “sits with”.

I would like to know how your organization handle cases where customer A and customer B have a subscription together but the subscription they share is on customer A's record. Does your organization track such information in special requests at the lineitem level, or in associations, or somewhere else? What's the good and/or bad of doing it your way?

We want to start tracking these cases with an eye toward treating customer B as a subscriber, and would like to hear your perspectives.

Thanks very much.
Matt

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!