Loyalty rankings and your website

Hello all,

Do you use an overall loyalty ranking for your patrons? If so, do you then leverage this ranking to provide special content (etc) on your website? 

Are you attending TLCC2011?

If you answered yes to these 3 questions, would you be interested in sharing your experience during the Web Ranking session with a brief presentation?

Please let me know!

Thanks,
Mary Mueller

Mary Mueller
Lyric Opera of Chicago
mmueller@lyricopera.org