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For several reasons, our organization frequently needs to print tickets without payment. After looking through the documentation and the knowledgebase I see that this is not a possibility with Tessitura. We are wondering how other organizations currently handle the following situations:
1) Consignment tickets: We would like to avoid having them report as paid tickets. In many cases, we never receive payment for these tickets.
2) Hard Ticket Prints: Our box office allows small, community renters the option of having all of the available tickets for their event to be printed and they handle the ticket sales through their own organization. In these cases we never see payment for these tickets in the ticketing system.
3) Ticket Proofs: After an event is built we print a ticket for the promoter to approve before tickets go on sale. We would like to do this from the event itself and not through the ticket design proof to ensure they are approving correct spelling and prices according to the performance build. If possible, we would prefer to not have the additional step of assigning payment and then refunding.
Any input would be greatly appreciated! Thanks!
Beth,
There is a ticket design element called "Base Price" that you can add to a new Consignment or "Hard Print" ticket design. It will display the full ticket price even though the price map is $0.00. Then all you have to do is create a Consignment price type and use this design in conjunction with that price type.
~Dan