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Security to Print Tickets

A. Freeman
$organization

Hi all, I know I should know this but for the life of me I can't seem to figure it out.

What security is necessary in order for a user to be able to print tickets in a given order? Access to the MOS? What else?

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  • Former Member
    Former Member $organization
    In order to print tickets, a user group must have View rights to the Security Object "Ticket Printing" in the Security Module.  In order to reprint tickets, a user group must have View rights to the Security Object "Ticket Reprinting" in the Security Module.
     
    Bob

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Thursday, May 21, 2009 7:23 PM
    To: Robert Bell
    Subject: [Tessitura Ticketing Forum] Security to Print Tickets

    Hi all, I know I should know this but for the life of me I can't seem to figure it out.

    What security is necessary in order for a user to be able to print tickets in a given order? Access to the MOS? What else?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • $organization in reply to Former Member

    If users have those rights, and can print successfully from within the ticket orders module, what would prevent them from being able to print from the Constituents Orders tab, Order Details screen?

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  • Former Member
    Former Member $organization in reply to A. Freeman
    Tickets cannot be printed from the Orders tab in Constituents.  Only Order Acknowledgements can be printed from within Constituents.
     
    Bob

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Friday, May 22, 2009 12:17 PM
    To: Robert Bell
    Subject: Re: [Tessitura Ticketing Forum] RE: Security to Print Tickets

    If users have those rights, and can print successfully from within the ticket orders module, what would prevent them from being able to print from the Constituents Orders tab, Order Details screen?

    From: Bob Bell <bounce-bobbell2200@tessituranetwork.com>
    Sent: 5/22/2009 9:05:16 AM

    In order to print tickets, a user group must have View rights to the Security Object "Ticket Printing" in the Security Module.  In order to reprint tickets, a user group must have View rights to the Security Object "Ticket Reprinting" in the Security Module.
     
    Bob

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Amanda Freeman
    Sent: Thursday, May 21, 2009 7:23 PM
    To: Robert Bell
    Subject: [Tessitura Ticketing Forum] Security to Print Tickets

    Hi all, I know I should know this but for the life of me I can't seem to figure it out.

    What security is necessary in order for a user to be able to print tickets in a given order? Access to the MOS? What else?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!



    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!