I, in a rush, reversed a Friday and Saturday performance and put them in the wrong performance groups. We started seating in a new Hall before I discovered the error. I corrected the performance groups. When I go into one of the accts that have 1 Saturday performance in a Friday package or visa versa, rebuild the order in leve the seats in the wrong perfornance locked in the order, I could use some suggestions on how to fix this.
Oh, sorry. You can’t do it in one step. You have to save the order after the return, and then reload it to add the package back in.
Kevin Sheehan
Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
Ah, sorry Andrew, from the first post I thought rebuilding the order was fine, but that you were finding the original wayward seats to still be locked.
Cheers!