I just received this from the Cultural Arts Access list serve and thought the network community might be interested in the information provided!
If you have any questions I will do my best to answer them.
Nicole
FREE WEBINAR (Share with your cultural networks)2010 ADA Regulations and Online Ticketing WebinarFor additional information go to: www.adaconferences.org/Ticketing/<http://www.adaconferences.org/Ticketing/>To register go to: http://www.adaconferences.org/Ticketing/Register/The ADA National Network, the John F. Kennedy Center for the Performing Arts, Knowbility and the International Ticketing Association announce a webinar program addressing the new ticketing regulations found in the 2010 revisions to the ADA regulations. The session is being coordinated by the Great Lakes ADA Center and Mid-Atlantic ADA Center (formerly DBTAC)DATE:February 25, 2011TIME:* Eastern: 2:00 - 4:00 pm* Central: 1:00 - 3:00 pm* Mountain: 12:00 - 2:00 pm* Pacific: 11:00 - 1:00 pm* Alaska: 10:00 - 12:00 pm* Hawaii: 9:00 - 11:00 amTopic:* The 2010 ADA Regulations and Online TicketingOn March 15, 2011 the U.S. Department of Justice's 2010 Revised Regulations on the Americans with Disabilities Act (ADA) become enforceable. These regulations notably include provisions regarding the sale of accessible tickets, including providing people with disabilities with the opportunity to purchase tickets using the same methods available to patrons without disabilities. While you may have policies in place and staff trained to sell tickets over the phone and in person at the Box Office, are you ready to sell accessible seats on the Internet?Selling accessible tickets online impacts everything from your ticketing policies to your website. This FREE webinar will review the ticketing regulations with a particular emphasis on online sales, including a look at the process and accessibility features that should be built-in from the start. There will be plenty of time for Q&A so come prepared with your questions!Presenters:Betty Siegel, Manager of Accessibility, The John F. Kennedy Center for the Performing Arts, Washington DCBetty Siegel has specialized in arts and disability issues for over twenty five years. She started in the field at Arena Stage in Washington, DC, moved to Austin TX where she ran a small arts and disability non-profit, and was certified as a sign language interpreter. She is currently Director of Accessibility at the John F. Kennedy Center for the Performing Arts in Washington, DC. She oversees accessibility compliance, policies, and accommodations for all performances, programs, events, and facilities. She initiated and works on national and international projects such as the Leadership Exchange in Arts and Disability (LEAD) network of cultural arts administrators. Ms. Siegel holds a JD and is currently licensed to practice law in the Commonwealth of Virginia.Sharron Rush, Executive Director, Knowbility, Austin, TXSharron Rush is the co-founder and Executive Director of Knowbility, a nonprofit organization that grew from the first Accessibility Internet Rally (AIR) in Austin in 1998. Ms. Rush leads the effort to replicate the AIR program in cities throughout the country. Ms. Rush believes strongly in the power of technology to support the independence of people with disabilities - and in the value of dynamic, ongoing collaboration to strengthen communities. She has led Knowbility to national recognition, including appearances on the Oprah Winfrey TV show, "Best Practice" feature at the National Labor Skills Summit, and recognition for excellence and innovation by the Peter F. Drucker Foundation. In April of 2001, she was named one of the Top 25 Women of the Web and in March 2002, she received the Dewey Winburne Award for Community Service through Interactive Media. She is a ComputerWorld Laureate, an advisor to the SXSW Interactive Media Conference, was named Community Tech C hampion by the Congressional Black Caucus and co-wrote the book, Maximum Accessibility which is recognized as one of the definitive accessibility resources. Ms. Rush annually assembles the best minds in web accessibility to deliver training conferences that teach and define interactive accessibility from the basics to the bleeding edge.Representative from US Department of Justice, Civil Rights DivisionContinuing Education Recognition (CER):* Certificate of AttendanceCost:* Free
I’m being told by my ADA coordinator that the 2012 date applies to new construction. The March 15, 2011 is for process changes but he’s also assuring me that if you have a plan in place and are working toward that goal, there is some reasonable grace period after March 15 to have it fully implemented.
Susan
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From: Heather Kraft [mailto:bounce-heatherlaidlawkraft3507@tessituranetwork.com] Sent: Friday, February 25, 2011 12:42 PMTo: Susan CrockettSubject: Re: [Tessitura Ticketing Forum] ADA and Online Ticketing
We're hoping that this webinar clarifies the compliance date, as there seems to be some confusion.
According to the official page here: http://www.ada.gov/regs2010/ADAregs2010.htm it states: These final rules will take effect March 15, 2011. Compliance with the 2010 Standards for Accessible Design is permitted as of September 15, 2010, but not required until March 15, 2012. If this is true, then we have more time to get this done. However, if we have to get this in place by 3/15/2011 then I think we're all in the scramble phase.
*grin*
Heather
From: Gawain Lavers <bounce-gawainlavers9512@tessituranetwork.com>Sent: 2/25/2011 11:19:33 AM
The first, and biggest challenge is that compliance is due March 15th, something our company didn't realize until very recently. I'm scrambling to find a way to retool our website to sell wheelchair spaces (which we currently only do over the phone or at the window) in time.
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We're not aware of any such grace period, but would welcome it. Our box office manager has been our point person for keeping on top of this, and her impression, coming from Intix and also discussions with her contacts within various ADA groups is that March 15th is something of a drop-dead date: i.e. "You didn't have this in place when I tried to buy a ticket, so now I'm going to sue you."
We had previously been confused about the two documents, and were under the impression that the "modes of distribution" part was Accessible Design standards, alas until about a month ago.
We attended the LEAD conference in San Diego, which is all about accessibility for arts organizations. The Kennedy Center produces the event and they did a number of presentations on this stuff.
We are under the impression that we do not need to be in compliance until March 2012.
Take a look at this link: http://www.ada.gov/regs2010/ADAregs2010.htm
Hello everyone,
I wrote to Betty Siegel, the woman who ran the webinar, and she sent me the response below. This should clear it up. I asked her in March 15, 2011 was the date for online ticketing or if it was March 2012.
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Not a complicated question.. lots of people are confused about the compliance dates. I'm not on the Tessitura network -- so what I'll do is answer your question in such a way that you can share it. (see below).
But meanwhile -- just for you -- yes March 15, 2011 is the correct date for compliance with the ticketing regulations. What you misssed by not being on the webinar (sorry) was hearing straight from the Chief of the Disability Rights Office at the U.S. Department of Justice that (and I'm paraphrasing) he knows the date is fast approaching and that in his opinion the best thing venues can do is show that they are making an effort to comply even if they don't exactly hit the date. What I read into that is that the US DOJ is not going to start going after venues so long as they are honestly making a good faith effort. Now, that doesn't stop an individual from filing a complaint or suit ... Sigh .. those darn lawyers ... You might want to let anyone who missed the webinar know that it will be posted and archived within a few days at: www.adagreatlakes.org/<http://www.adagreatlakes.org/>
I'll be back in the office on Wednesday March 2 if you have other questions or want to chat. Meanwhile feel free to pass on the following (along with my signature and disclaimer at the end - smile).
Betty
Hello Tessitura folks -- Lots of people are confused about the compliance dates related to the U.S. Department of Justice revised Americans with Disabilities Act regulations. The following may help to clarify things:
1. Before something can become federal law it has to be published in the U.S Federal Register. The revised ADA regulations were published in the Register on September 15, 2010 (two thousand and TEN)
2. The revised ADA regulations (including the ticketing regulations) become effective (meaning enforceable) 6 months after publication -- on March 15, 2011 (two thousand and ELEVEN). Repeat -The revised ADA regulations which include new ticketing regulations are effective/enforceable as of March 15, 2011 (two thousand and eleven).
3. The date confusion occurs because rolled up in the revised regulations, the U.S. Department of Justice also published in the Federal Register on September 15, 2010 revised 2010 ADA Standards for Accessible Design (which include such things as changes to the physical configuration of a wheelchair location and how many wheelchair locations are required based on seating capacity) and these become effective (meaning enforceable) 18 months after publication -- on March 15, 2012 (two thousand and TWELVE).
4. To make it even more confusing (smile) -- one can start to voluntarily comply with the revised 2010 ADA Standards for Accessible Design right now if you want --- but it is not mandatory to comply until March 15, 2012.
5. So -- remember that generally:
* March 15, 2011 = compliance with 2010 Revised ADA Regulations (ticketing)
* March 15, 2012 = compliance with the 2010 ADA Standards for Accessible Design (physical)
6. Anyone who continues to be confused may want to check out the new technical assistance piece just put out by the U.S. DOJ at www.ada.gov/revised_effective_dates-2010.htm<http://www.ada.gov/revised_effective_dates-2010.htm>
Hope that helps clarify things. The Kennedy Center's Access office is happy to be a resource and provide guidance and technical assistance on these issues, so feel free to contact us by phone (202) 416-8727 or email access@kennedy-center.org<mailto:access@kennedy-center.org> Either Jessica Swanson or I can assist you. Also think about attending the Center's LEAD Conference in August 2011 at the Kentucky Center for the Performing Arts where we will continue to address these issues!
Betty Siegel
Director of Accessibility
The John F. Kennedy Center for the Performing Arts Washington, D.C. 20056
(202) 416-8727 (voice)
(202) 416-8728 (TTY)
(202) 416-8802 (fax)
access@kennedy-center.org
Disclaimer
Information contained in this email is for general guidance. The information in this email is not intended to be legal advice nor a rendering of legal advice, opinion or services. Recipients should consult with their own professional legal advisor.