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Limiting Payment Methods

Levi Sauerbrei
$organization

I seem to recall seeing this somewhere before but searching for it today I am unable to locate the source.

Is it possible to limit the payment methods available in an order? Either by MOS or some other criteria.

The situation is that when box office workers are entering orders from phone calls or walk-ins, we don't want them to see web based payment methods.

Is this done through user groups? Or somewhere else in the setup?

Thanks.

  • $organization

    Levi,

     

    I do it through user groups.  I have a user group for the web that has the web payment methods assigned and then all other user groups have different payment methods assigned.  Hope that makes sense!!  :o)

     

    Teresa

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Levi Sauerbrei
    Sent: Thursday, December 16, 2010 4:03 PM
    To: Teresa Dean
    Subject: [Tessitura Ticketing Forum] Limiting Payment Methods

     

    I seem to recall seeing this somewhere before but searching for it today I am unable to locate the source.

    Is it possible to limit the payment methods available in an order? Either by MOS or some other criteria.

    The situation is that when box office workers are entering orders from phone calls or walk-ins, we don't want them to see web based payment methods.

    Is this done through user groups? Or somewhere else in the setup?

    Thanks.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Former Member
    Former Member $organization
    Hi Levi
    User group security is the way to go. Your proxy web users are the only ones that need access to the web payment methods, I would assume.
    Ken McSwain
    +61 (0)418 659 360
    Sent from BlackBerry

    From: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com>
    To: Ken McSwain
    Sent: Fri Dec 17 09:02:51 2010
    Subject: [Tessitura Ticketing Forum] Limiting Payment Methods

    I seem to recall seeing this somewhere before but searching for it today I am unable to locate the source.

    Is it possible to limit the payment methods available in an order? Either by MOS or some other criteria.

    The situation is that when box office workers are entering orders from phone calls or walk-ins, we don't want them to see web based payment methods.

    Is this done through user groups? Or somewhere else in the setup?

    Thanks.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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  • $organization

    It is on the user groups. We have it so only the web user group (and thus only the web user) has access to the web payment methods.

  • $organization

    Hi Levi,

    Payment Methods are enabled for User Groups, in the Security Module. 

    The organisations in our consortium that have different payment methods for the web have these enabled for the web user group, and the payment methods used via the application are enabked for the Ticket Sellers user group.

    Kim

     

     

     

     

  • $organization in reply to Kim Lee

    Thanks all!  You guys are the best. :)