Our marketing department would like to send out offers which will waive our handling fees instead of a specific discount. In the past we've always had these offers only available by phone so our ticket sellers can manually waive the fee. Does anyone know if this is possible to do through a promotional code on the web?
Thank you!
Hello Julia,
In TR_WEB_SOURCE_NO you could assign offers via a promo code to a specific Web MOS other than the default and then exclude that MOS from Fee Rules.
Duane