Limiting Wheelchair Bookings in a GA Facility

Hi all,

Hope you're having a lovely end of your week!

I'm trying to work out the best way to manage having a limited number of wheelchair spaces in a GA facility, sold via TNEW. We need to cap the number of wheelchairs in the space, but would like these to be purchased online.

So far we have:

  • Created a separate zone for accessible bookings, alternating Wheelchair and Companion seat types. When testing and adding x2 Wheelchair price types to my cart however, this still ticketed over the top of a Companion seat type (not helpful when using seat types to cap the number of Wheelchair spaces)  
  • We also tested displaying the Wheelchair Accessible Option on performances, however this did not correlate with the seat types as above.

Has anyone else had any luck with limiting the number of wheelchair price types sold when selling via TNEW? I found this thread which was incredibly similar to this, however there wasn’t a resolution here: https://community.tessitura.com/topical_groups/tn_express_web_user_group/f/tn_express_web_user_group-forum/32744/limited-number-of-wheelchair-spaces-in-a-general-admission-facility---tnew - I also started a discussion in the TN Express Web Forum but wanted to see if anyone else had any ideas? 

Thank you!

Elise :)