We have an upcoming rental that would like five price sections while our facility is only mapped for three. Is there a way to rescale an individual performance or should I copy the facility and remap the seats?
Thanks for your help!
Julie,
You don’t need to remap the entire facility – you just need to create a new zone map in Facility Manager. Once the new zone map with 5 price zones is created, then you can apply it to your rental performance when you build it.
Christy
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From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Julie Ornelas Sent: Wednesday, October 27, 2010 11:43 AM To: Christy Carlson Subject: [Tessitura Ticketing Forum] Rescaling the house
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We have done that, but our web SYOS now no longer is showing up on the test performance with the new zone map. It is only doing best available seats in the zone you choose.
You will need to check with your web developers to include the new zone map in the SYOS programming.