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E-ticket release dates?

Isaac Freeman
$organization

Hi all,

We generally have a pretty strict e-ticket release date of one week before a performance across all modes of sale, but have started to get requests from group bookers to send tickets earlier in order to facilitate their larger bookings, and are happy to allow this on an occasional basis. Is anyone aware of a way to force send e-tickets before the MOS release date, ideally by order?

Obviously we could create a new Groups MOS and set their release dates to be earlier, but this would mean applying it to all groups when many seem happy with the standard one week.

Any insights are appreciated! 

Thanks!

Isaac

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  • $organization

    Hi Isaac 

    We've just launched the use of the digital wallet and with that delaying sending mobile tickets until 30 days before the performance. We've added an 'advance tickets' mode of sale with no release date attached which can be used for occasions like this but wouldn't apply to all group orders, just for any requests. I'd also be interested to know if there is a way of force sending tickets from an existing mode of sale.

    Thanks

    Annabel 

Reply
  • $organization

    Hi Isaac 

    We've just launched the use of the digital wallet and with that delaying sending mobile tickets until 30 days before the performance. We've added an 'advance tickets' mode of sale with no release date attached which can be used for occasions like this but wouldn't apply to all group orders, just for any requests. I'd also be interested to know if there is a way of force sending tickets from an existing mode of sale.

    Thanks

    Annabel 

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