Living Social or Groupons?

Do you put Groupon purchases into one account or are individual accounts created?  My initial thought was to create accounts for each purchaser to track long-term success for the organization.  But that creates more processing time if invoice is used for payment.

Thanks again for your feedback.

Jeri

Hi Janna,

We've used Living Social and booked the tickets on account. It is a bit complicated, and we found (after working with Groupon in particular) that we needed to be very explicit with communication of the offer- particularly in that the price price printed on the ticket will vary from that of the consumer's payment.

Kara

We are looking into working with Living Social in our area.  My understanding is that it is alot like Groupons.  My questions is how are you booking the tickets when you get the money so much later.  Are you using a payment method that you reconcile later?  If so, how does that work with your business office when you are closing the books on a show but you may or may not have the money yet?

Thanks,

Janna Ellis

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Do you put Groupon purchases into one account or are individual accounts created?  My initial thought was to create accounts for each purchaser to track long-term success for the organization.  But that creates more processing time if invoice is used for payment.

Thanks again for your feedback.

Jeri

Hi Janna,

We've used Living Social and booked the tickets on account. It is a bit complicated, and we found (after working with Groupon in particular) that we needed to be very explicit with communication of the offer- particularly in that the price price printed on the ticket will vary from that of the consumer's payment.

Kara

We are looking into working with Living Social in our area.  My understanding is that it is alot like Groupons.  My questions is how are you booking the tickets when you get the money so much later.  Are you using a payment method that you reconcile later?  If so, how does that work with your business office when you are closing the books on a show but you may or may not have the money yet?

Thanks,

Janna Ellis

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Hi Lesley.  I am really late to the game here and I apologize for my ignorance of the inner workings of Groupon.  We have only had a few offers with them now, the last being a flex package and I'm trying to figure out the end game.  Does Groupon give you a list of the patrons who purchase your offers with them?  In turn you then create accounts with their names and Groupon's address until they call in and give you their address?

Thank you for any help!

Heather