We just updated to V16, by default the mobile tickets have seat locations. Since we do not have assigned seating at 95% of our screenings I'd like to remove them. I tried commenting it out but all that does is prevent the tickets from generating:
Lines 158 -168
@{ // // var seatRowLabelPieces = new List<string>();
// if (seatRow != "") // { // seatRowLabelPieces.Add("Row " + seatRow); // }// // if (seatNumber != "") // { // seatRowLabelPieces.Add("Seat " + seatNumber);
Has anyone had any experience with this?
Hi Fernando,
Instead of editing the HTML template, edit the Digital Ticket Design you use with your mobile tickets. Essentially, you just need to delete the seat location elements on that design. The template is coded to not display labels for data that isn't returned from the digital ticket design, so it automatically takes care of anything you remove from the design. Here's a link to a help topic about that mobile ticket digital ticket design: www.tessituranetwork.com/.../Mobile-Ticket-Designs2.htm
Here's the fun part the design does NOT have the seat locations it never did. It seems 16 ignores the ticket design?
That certainly shouldn't be the case. A couple of things to check...