TruValidate by TransUnion for Broker Issues

Hello everyone,

I was wondering if anyone has looked in using, or are currently using, TruValidate (https://www.transunion.com/solution/truvalidate), on your websites to try to limit out known bad actors so they can't purchase tickets. This was discussed with one of my colleagues in our programming team on a call they were on so I thought I'd reach out and see if anyone here as used this. I'll cross post in the Ticketing forum as well.

Thanks much for any insight.

- Chris (they/he)

Parents
  • Hi Chris,

    We use TruValidate here at the LA Phil.  It's been helpful, but definitely isn't a silver bullet.  We're currently working with TruValidate to update our rules configurations to adjust to the ever evolving bad actors' practices.  While it doesn't solve everything, it has been a handy tool in our arsenal. Happy to cha

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  • Hi Chris,

    We use TruValidate here at the LA Phil.  It's been helpful, but definitely isn't a silver bullet.  We're currently working with TruValidate to update our rules configurations to adjust to the ever evolving bad actors' practices.  While it doesn't solve everything, it has been a handy tool in our arsenal. Happy to cha

Children