Hello to all!
I am looking for some guidance to any documentation/resources surrounding CSI Set-Up/Management/Workflow in Box Office.
Our team do not currently use steps/actions with CSIs and I'm hoping to use our v16 upgrade as an opportunity to do a sit-rep!
How do you manage reminders/steps with a rotating team of Box Office casuals?
Some current report schedules include:
- Daily Open CSI report for any CSIs that are open from the beginning of the year > run-date.- Monthly Customer Feedback CSIs to various departments.- WordFly responses (e.g event changes responses)
If anyone has some wisdom to share, I am all ears!
Hi Sarah,I don't have any specific suggestions, but as someone with some insight into CSIs from both inside and outside MSO, my brain is free for you to pick anytime. :)-kd