Subscription Refund Policy

Hello Tessiturians –

 

I’m hoping you can help me – I’m looking to completely revamp my subscription refund policy for the 11/12 season and was wondering if you’re willing to either share your sub refund policy with me or other various suggestions that have worked for you in the past.  Does anyone use a graduated refund policy, for example?  Any help you can provide would be great.

 

Many thanks,

Jeremy Fry

Sales Manager - Cincinnati Symphony, Pops & May Festival

Parents
  • Our official policy at Seattle Rep is that we offer full refunds up until the season begins.  The unofficial policy (and what we actually do) is refund subscriptions at any point in the year, but only for shows that have not yet passed – they don’t get a refund on a show they actually saw (or could have seen).

     

    Christy

     

     

    Christy Carlson | Sales Director | 206.443.2210 x1003| Fax: 206.443.2379
    SEATTLE REPERTORY THEATRE | www.seattlerep.org | 155 Mercer Street, PO Box 900923, Seattle, WA 98109 | In Lower Queen Anne at Seattle Center
    COMING SOON
    | God of Carnage Oct. 1-24, 2010 | Three Tall Women Oct. 22-Nov. 28, 2010  
    Seattle Rep is closed on Mondays
    twitter.com/seattlerep | facebook.com/seattlerep | blog.seattlerep.org

     

    Please consider the environment before printing this e-mail  

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jeremy Fry
    Sent: Tuesday, September 28, 2010 11:28 AM
    To: Christy Carlson
    Subject: [Tessitura Ticketing Forum] Subscription Refund Policy

     

    Hello Tessiturians –

     

    I’m hoping you can help me – I’m looking to completely revamp my subscription refund policy for the 11/12 season and was wondering if you’re willing to either share your sub refund policy with me or other various suggestions that have worked for you in the past.  Does anyone use a graduated refund policy, for example?  Any help you can provide would be great.

     

    Many thanks,

    Jeremy Fry

    Sales Manager - Cincinnati Symphony, Pops & May Festival




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Our official policy at Seattle Rep is that we offer full refunds up until the season begins.  The unofficial policy (and what we actually do) is refund subscriptions at any point in the year, but only for shows that have not yet passed – they don’t get a refund on a show they actually saw (or could have seen).

     

    Christy

     

     

    Christy Carlson | Sales Director | 206.443.2210 x1003| Fax: 206.443.2379
    SEATTLE REPERTORY THEATRE | www.seattlerep.org | 155 Mercer Street, PO Box 900923, Seattle, WA 98109 | In Lower Queen Anne at Seattle Center
    COMING SOON
    | God of Carnage Oct. 1-24, 2010 | Three Tall Women Oct. 22-Nov. 28, 2010  
    Seattle Rep is closed on Mondays
    twitter.com/seattlerep | facebook.com/seattlerep | blog.seattlerep.org

     

    Please consider the environment before printing this e-mail  

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jeremy Fry
    Sent: Tuesday, September 28, 2010 11:28 AM
    To: Christy Carlson
    Subject: [Tessitura Ticketing Forum] Subscription Refund Policy

     

    Hello Tessiturians –

     

    I’m hoping you can help me – I’m looking to completely revamp my subscription refund policy for the 11/12 season and was wondering if you’re willing to either share your sub refund policy with me or other various suggestions that have worked for you in the past.  Does anyone use a graduated refund policy, for example?  Any help you can provide would be great.

     

    Many thanks,

    Jeremy Fry

    Sales Manager - Cincinnati Symphony, Pops & May Festival




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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