Greetings!
So here is my problem and I hope someone out there in the Tessitura world can assist me.
We perform at different venues each year. We have our 4 mainstage productions every year that we are able to roll our subscribers into. We also perform a couple of productions at different smaller venues each year.
What my leadership team wants is to build our season with all 6 productions into a super package and invoice our subscribers for all.
My issue runs into the variety of venues. I'm building new facilities every season.. new houses. So I don't have anything to roll from.
Example:
Next season we are going to be performing once again at a brand new venue. I don't currently have the specifics to build the new facility and probably won't have them until mid October.
We will be announcing our new season in January so that is a very short time period for me to complete this.
Is there anyone out there who might be able to put me in the right direction with a plan and a how to?
Thank you in advance!
~Renee Smiley
Atlanta Opera
Hey Katina,
I have considered the dummy order, however since I don't currently have the new facility --- and won't for another 6-8 weeks -- not sure if that will work for me. Your #1.. complete an order import in advance of rollover seating... can you elaborate on that?
Hi Renee,
Then the order import probably isn't going to help either, but the idea is that instead of manually seating each patron, you use the Order Import utility to create "dummy" orders in the facility that assigns their seating so you have a source for your rollover. However, since you don't have the facility yet, this option probably isn't helpful...How does the Atlanta Opera decide what seats folx get year over year if the venue changes? Is that decided by you/your team or does the patron pick seating when they renew?
Best,
Katina
They select the section and we seat them (into the new facility). They renew their same seats at the mainstage venue.