• Replies 2 replies
  • Subscribers 415 subscribers
  • Views 68 views
  • Users 0 members are here
Related

Linking Subscription Packages and Parking Packages

Joel Ambrose
$organization

Hi everyone!

I'm currently prepping for season ticket printing (joy of joys!) and I'm trying to check to make sure that the parking package purchased matches the subscription (i.e. the dates/times/package number). 

Our subscription package set-up is a super package.
- 4 Shows in the Main Stage
- 1 Show in the Studio

So each package coding is TUEEVE2ASP

  • TUE = Day of the Week
  • EVE/MAT = Time of Day
  • 2 = Week of the run for the Mainstage
  • A/B = Week of the run for the Studio
  • SP = Super Package (to differentiate from the sub packages that make it up with similar names)

Our parking packages are built with similar naming conventions = PKTUEEVE2A

So - when we sell our packages online, I go into the Package Content and add the "Add On_Parking" Content Type and input the appropriate Parking package ID. This ties in directly with our custom built website and only selects that parking package when customers buy online. (YAY!)

Downside is that whenever the orders are input by humans, they have to manually select the parking package that corresponds with each super package and that is where errors occur. 

So my questions:

  1. Is there a way to implement the Add On_Parking content type into the client rather than only online?
  2. Best ways to proof this - current practices are:
    1. Output set pulling both packages and manually checking the 500+
    2. Message Only Pricing Rules that trigger when an INCORRECT package is added (only good for new orders but something to consider for next season)
    3. Magic?

Any thoughts?
Thanks!

Joel

Parents
  • $organization

    Hello Joel! This is Amelia with Tessitura Network Support. We’re happy to assist you with this. I’ve created a Support ticket where we’ll work with you to find a resolution. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.

Reply
  • $organization

    Hello Joel! This is Amelia with Tessitura Network Support. We’re happy to assist you with this. I’ve created a Support ticket where we’ll work with you to find a resolution. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.

Children
  • $organization in reply to Amelia Webber

    Thanks Amelia!

    I've designed my own system of proofing this with some exporting to excel magic and manual sorting. But it would be really cool if there's a way to utilize the Add On_Parking Content Type within the client itself rather than only online - I'm constantly looking for ways to make our sales a little more error-proof especially for the part-time employees who have so much to remember.