Hey all! I am having some issues with unseated seats and was hoping someone would know a new or different place to find them. Season Manager says we have 47 tickets that money has been collected for but are not seated. I have tried running the Package Seating Report and Single Sale Order Listing to no avail. I have also tried looking in the order search screen but yet again, nothing. I would really like to find these and get the money and tickets where they need to go. Thanks for any help you can give!
Lea Ann ReedManager of SalesKansas City Repertory Theatre
Sometimes I have found orders in our database with wildly wrong dates. The only other thing I can think of: Are the Paid and Printed parameters and all the other Filter By parameters in Order Search set to (all)?