Hey all! I am having some issues with unseated seats and was hoping someone would know a new or different place to find them. Season Manager says we have 47 tickets that money has been collected for but are not seated. I have tried running the Package Seating Report and Single Sale Order Listing to no avail. I have also tried looking in the order search screen but yet again, nothing. I would really like to find these and get the money and tickets where they need to go. Thanks for any help you can give!
Lea Ann ReedManager of SalesKansas City Repertory Theatre
Hi, Lee Ann:
Go to Order Search and do as broad a search as possible. If you don’t need to limit yourself to a particular product (perf or package), select a performance date range that contains everything you are looking for, then set the Seated parameter to No, and make sure that the order date parameters are also as broad as possible. That should work.
Lucie
___________________________________
Lucie Spieler
IT Development and Training Manager
Editor, Season Program
Florida Grand Opera
8390 NW 25th Street
Miami, FL 33122
305.854.1643 x 1521
Box Office: 800.741.1010
To Give a Gift: 305.403.3315
www.FGO.org
2010-2011 | 70TH SEASON | THE MYSTERIES OF LOVE
Turandot | The Tales of Hoffmann | Don Giovanni | Cyrano
Lucie,
Thank you. However I have tried this and itdoes not find the orders. Any other ideas?
Lea Ann