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Ticket limits?

Lesley Chaney
$organization

Hi all,

Today's question is about ticket limits.  Can you tell me if there is a way to enforce ticket limits - either by line item, order or constituent?  The only place I can think of that asks for a limit is in an offer, but are there others?  I think I know that we need custom code to make this work on the website, but can limits be enforced through the application?

Thanks in advance for your wisdom.

Lesley

Parents
  • $organization
    Hi Kevin,
     
    That's what I thought.  So, what am I not doing right??
     
    I set up an offer, attach it to the performance and add it to the TR_WEB_SOURCE_NO table with all of the appropriate MOSs.  If I enter the source code before processing anything else on the order, and then add a lineitem, it defaults to the correct pricetype for the offer (which implies to me that the offer is working).  However, if the limit for the offer is 4, I can still purchase 6 or more tickets.  I did check the Enforce_Seat_Limit table, and it is set to yes.  What have I missed?
     
    Lesley
     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Wednesday, September 08, 2010 12:20 PM
    To: Lesley Chaney
    Subject: RE: [Tessitura Ticketing Forum] Ticket limits?

    Hi Lesley,

     

    The only way to enforce ticket limits in the application is through offers.  So if an offer is on the MOS and Price Type and a ticket limit set your users won’t be able to reserve more tickets per line item.  To use this functionality you must also make a change to the T_DEFAULTS table by adding an entry of ENFORCE_SEAT_LIMIT_FOR_ORDERS with the value set to Yes.

     

    Kevin Sheehan

    Documentation & Learning Resources Specialist

    Tessitura Network

    1 888 643 5778 ext 329 Office

    ksheehan@tessituranetwork.com

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Reply
  • $organization
    Hi Kevin,
     
    That's what I thought.  So, what am I not doing right??
     
    I set up an offer, attach it to the performance and add it to the TR_WEB_SOURCE_NO table with all of the appropriate MOSs.  If I enter the source code before processing anything else on the order, and then add a lineitem, it defaults to the correct pricetype for the offer (which implies to me that the offer is working).  However, if the limit for the offer is 4, I can still purchase 6 or more tickets.  I did check the Enforce_Seat_Limit table, and it is set to yes.  What have I missed?
     
    Lesley
     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Wednesday, September 08, 2010 12:20 PM
    To: Lesley Chaney
    Subject: RE: [Tessitura Ticketing Forum] Ticket limits?

    Hi Lesley,

     

    The only way to enforce ticket limits in the application is through offers.  So if an offer is on the MOS and Price Type and a ticket limit set your users won’t be able to reserve more tickets per line item.  To use this functionality you must also make a change to the T_DEFAULTS table by adding an entry of ENFORCE_SEAT_LIMIT_FOR_ORDERS with the value set to Yes.

     

    Kevin Sheehan

    Documentation & Learning Resources Specialist

    Tessitura Network

    1 888 643 5778 ext 329 Office

    ksheehan@tessituranetwork.com

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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