Hey Ticketing Experts!
I have a question!
This year we are doing our second annual symposium. Last year, our first year, I created a symposium production, then did different production seasons each type of event (Lectures/Walking Tour/Reception etc.) then did the different times & dates of those as performances. So it created an event on the calendar for each performance and it made the customer experience on our TNEW site not a great one because guests had to go back and forth to add tickets for the offerings over the 4 days. It made building their 4-day experience a pain!
Background: this event consists of multiple offerings (talks, tours, exhibits, meet & greets, etc.) each day with different times, over 4 days. I need to find a way to make purchasing for this multi-day symposium easier for guests to get tickets for the events they want, in one order. So, someone suggested Flex packages. We are a timed ticket entry museum so we do not use packages right now.
Do any organizations use Flex Packages for symposiums? Would love to know how you set this up and how it worked for you!
Thanks!
Samantha WilsonSenior Database ManagerThe Neon Museum
Hi Sam thanks for this post! It could be an idea to cross-post to the Ticketing & Admissions Community? Hopefully you'll receive a response over there.- Gill, Community Manager
Thanks Gill! I believe I did cross post it and it was successful! I LOVE our community!!!
Ah that's great to hear Samantha, thanks!