How does your organization handle Babes in Arms tickets (infant's tickets)

Hi all, 

Currently, I am going through some of our legacy processes that were in place before I started to see if there are any improvements we can make, one area that we feel could be improved is our ticketing process for Children who are 6 months or younger (referred to in our organization as Babes in Arms tickets).

Current process 

1. Customers will contact us via phone/email prior to an event to ask if they are allowed to bring their child to the event, A member of the Customer Service team will then check the event to see if it is suitable for them to attend 
2. If the event guidelines allow for this then an order note is left on the account to say the customer is entitled to a Babes in Arms ticket
3. On the event day, the customer will scan their own ticket and be guided by the front of the house to our Customer Service Team who can then provide a Babes in Arms ticket.

It's a fairly simple process however it does come with its downsides. Babes in Arms tickets are not a price type within the performance price table and instead, we print physical tickets via the 'Print Sample Ticket' element within the ticket design tab in Ticketing Setup. The reason we have decided against doing it as a price type for family-orientated performances is that this would result in us having to book a Babes in Arms ticket from our saleable capacity when the child will end up sitting on their parent's knee for the duration of the performance meaning we lose out on additional sales.

Another thought we came up with was using our Choir Stall seating (which is never used apart from a handful of performances throughout the year) to book Babes in Arms tickets into so it would not eat into our saleable capacity. However, from a health and safety point of view stating that an infant is sitting in one location when in reality they are sitting somewhere completely different may not be the best practice potentially. (however, this would still be more ideal than what we currently have in place)

I would love to hear from someone about the process of how they are currently handling infants in their venue. As I am really keen to move away from this legacy issue. 

Many thanks in advance

Matthew