• Replies 3 replies
  • Subscribers 414 subscribers
  • Views 56 views
  • Users 0 members are here
Related

edit mask

Former Member
Former Member $organization

Hi

another question from a relative newbie.

I can't for the life of me find out where to change the edit mask for Production Elements for show titles.

at the moment our settings are limited to around 20 characters or so - no good for 'The Importance of Being Earnest' or 'Rich Goes Slightly Insane Whilst Looking Through All The System Tables', which I believe is a Stoppard play......

Could someone point me in the right direction?

thanks in advance

Rich

  • $organization

    Hi Rich,

     

    We have the same issue, I’m not sure that you can increase the characters… Our way around it is to use the ticket text fields, for the tickets, and manually communicate the correct title with our web team so that they can edit it in the CMS.

     

    Good luck!

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Richard Surgay
    Sent: 01 September 2010 16:46
    To: Halliday, Gary
    Subject: [Tessitura Ticketing Forum] edit mask

     

    Hi

    another question from a relative newbie.

    I can't for the life of me find out where to change the edit mask for Production Elements for show titles.

    at the moment our settings are limited to around 20 characters or so - no good for 'The Importance of Being Earnest' or 'Rich Goes Slightly Insane Whilst Looking Through All The System Tables', which I believe is a Stoppard play......

    Could someone point me in the right direction?

    thanks in advance

    Rich




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!


    www.southbankcentre.co.uk

    Ticket Office: 0844 847 9910

    Southbank Centre is a Registered Charity No. 298909

    ______________________________________________________________________

    This message (and files transmitted with it) may contain confidential or copyright information. If you receive it in error, please notify the sender and delete it from your computer.

    _______________________________________________________________________
  • $organization

    The length of show titles in Production Elements is fixed.  We have had many plays with longer names and wished for the ability to change the paramenters every time.  Instead we have just been creative with the titles...  I am pretty sure this has been on the change requests for several versions now.

  • $organization

    I ran into this as well, and per several people’s suggestion, have created a content type of “full title” that I use as a workaround in order to display the full title online.

     

    * * * * * * * * * * * * *

    Laura Day Giarolo

    Director of Community Engagement

    The Metropolitan Opera Guild

    70 Lincoln Center Plaza

    New York NY  10023

    tel: 212-769-7021

    fax: 212-769-8519

    lday@operaed.org

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Boann Petersen
    Sent: Wednesday, September 01, 2010 1:01 PM
    To: Laura Day Giarolo
    Subject: Re: [Tessitura Ticketing Forum] edit mask

     

    The length of show titles in Production Elements is fixed.  We have had many plays with longer names and wished for the ability to change the paramenters every time.  Instead we have just been creative with the titles...  I am pretty sure this has been on the change requests for several versions now.

    From: Richard Surgay <bounce-richardsurgay6366@tessituranetwork.com>
    Sent: 9/1/2010 10:44:38 AM

    Hi

    another question from a relative newbie.

    I can't for the life of me find out where to change the edit mask for Production Elements for show titles.

    at the moment our settings are limited to around 20 characters or so - no good for 'The Importance of Being Earnest' or 'Rich Goes Slightly Insane Whilst Looking Through All The System Tables', which I believe is a Stoppard play......

    Could someone point me in the right direction?

    thanks in advance

    Rich




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!