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In Ticketing Setup/Production Elements/Productions tab, under the Synopsis tab, all of sudden I’ve been getting a frequent error message when I try to save the content. It always says Item ‘….’ does not pass the validation test. Sometimes what falls between the quotes is merely a text line, sometimes its file directory path for a graphic.
Any light you can shed on the reasons why this is occurring suddenly, when it never use to, would be appreciated.
Thanks. Gary
I am sure this is the error message that you get when you reach the character limit for that field.
That field can handle 4,085 characters without getting the validation error.