Hello,
We want to drop seats for the 1st performance of a package and leave the remaining ones. Is there a way to do that? These are unpaid fixed seat packages that were rolled over. We want to open up the 1st show for single ticket purposes but still offer the original rollover minus that performance.
Seat Cancellation seems to not work on performances if they were part of a package order.
Event Cancellation seems to not cancel unpaid orders.
Am I missing something? Anyone have easy ways of accomplishing this?
Thanks
Dean
Hi Dean,
As far as my experience goes, the Event Cancellation should delete line items if they're unpaid. It will not, however, delete line items that are part of a package if they have not been ticketed.
Anastassia
Unfortunately they are indeed part of a package. I am checking to see if changing those sub_lineitems to comp price type will mark them as paid, to see if we can partial print. But that does not seem to be working.