Hi all,
We're a museum doing timed admission and using price zones as our timeslots. So, on our admissions "performances," we have a LOT of price zones, including one All Day zone.
We're trying to implement flex packages that include performances and museum admission for the day. Is there a way to make it so that only the All Day zone shows up when selecting performances from the package selection window? We can't hold all the rest of the zones, because anyone buying just museum admission needs access to them. We have a dedicated Package MOS, if that helps.
Thanks!
Hello Rukmini!
This is Yogesh with Tessitura Network Support. We’re happy to assist you with this question. I’ve created a Support ticket where we’ll work with you to find a resolution to this question. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.
Hello Rukmini,
This is Maya with Tessitura Network Support. Glad to hear that the solution to this could be found in the documentation on Selling Flex Packages. I'll link the documentation on Selling Flex Packages here: https://www.tessituranetwork.com/Help_System/Content/Package_Processing/Selling%20Flex%20Packages.htm. You mentioned once you un-checked the "Display by Time" checkbox in the Performance group setup, it solved your problem.
Please let us know how it goes, or if you have any other questions or concerns and we'll be happy to help.