We have an Allocation and an SYOS map - we've removed many of our seats from our regular SYOS map but when the Allocation code is entered, the killed seats are showing up as greyed out. For example - all the seats in the back above "back of house" and all the seats on the side in the double letter sections should be killed. Any ideas?
I am currently having the exact same issue - did you get an outcome on this?
Hello! Hoping this might be useful for someone else - apparently there are going to be some changes in V16 however I have managed to come up with a work around for the time being.
If you are suppressing some of your seats with 'blackout' hold codes, in the Allocation Hold Map the same seat will likely be unassigned. Meaning when you switch to your new MOS which doesn't have access to Unassigned seats the blackout hold code will not show, resulting in kill seats showing in SYOS.
What you need to do is create a new Allocation Code, we have it named as Non-Seat (X), apply it to all your kill seats and give the MOS you are using access to the Non-Seat allocation code. Now in this MOS because they have access to the Non-Seat Allocation, the Hold Code will also come into affect, initiating the blackout.
Hopefully I have explained this clearly enough. :)
Awesome! Thank you! I'll keep this in mind for the next time we need to do an Allocation! Good sleuthing!