Hi all
A bit of an unrelated to Tessi question, but I'm hoping to get some ideas from those of you that build and manage tickets in Tessi on how you manage the workflow, particularly in a Museum environment. We have an 'event submission form' which our programs, marketing, education and other teams complete with event details and marketing content for an event page. This is submitted to us in the Tessitura team to build the performances in Tessi and T-New. There is inevitably quite an email chain between us, marketing, our web team and the event submitter which makes it hard to track what's what.
I'd like to implement some kind of job submission/workflow tool which allow our event submitters to complete what they need, forward to marketing to complete, then forward to us, with the ability to comment/question and reroute the job as necessary. I have used a basic Sharepoint workflow tool many years ago in another role, which is the sort of thing I have in mind, but I was really hoping to hear about how you guys all manage this process? Does anyone have any software or app recommendations?
Thanks in advance!
Hi Heath,
We give our key department players full access to the Trello board so that they can manage their cards, etc. and have found that if they can also see what's happening on other cards, it can often answer some of their own questions. To date, we haven't had any catastrophic accidents with this sort of access (at least that finding accidental archiving couldn't fix), so fingers crossed we can continue in that vein.
I checked out Placker and am testing the free part of it (where the card duration tracking lives), and we may do some further investigation onto the paid portion of it if the other functions look promising (we use Trello for a whole lot of other things, both Tess related and not), so many thanks for sending that my way!! We've also got the Calendar power-up going, and I suspect there are a few others out there that might come in handy. It is finding the time to go digging for all that cool stuff that gets in the way of the other work needing done :-)
Thanks,
Anne
Placker is easier than writing extensive Butler commands. I'm finding calendar to be great for am overview and am pushing them for alerts based on checklist date and start date.
To the original topic having people cc email the trello board your iseing as a build project management till can be an easy time saver.
Templating often reused boards is s time saver as well.