Hello all!
I have a fixed package with 4 GA performances in 1 perf group. When I Best Seat the package, it is only seating in the package seat map. It does not seat anything on the individual performance seat maps. When I look at subline items, all performances show that they are seating in the same seat as the package.
I've looked in Help and Documentation but have not been able to find an answer. Any help would be greatly appreciated.
Thank you!
Melita Terrentine-Wiener
Community Box Office Manager
Arts Council of Greater Kalamazoo
Hello Melita!
This is Iliana with Tessitura Network Support. We’re happy to assist you with this concern. I’ve created a Support ticket where we’ll work with you to find a resolution to this issue. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.
Thank you,
Iliana