Hello everyone,
I've been setting up promo codes in preparation for our single ticket on sale. I've built promo codes for both our fiftieth anniversary concert and Carmen. Each performance has its own unique promo codes, but there is a price type in common (BOGO) and both use the same MOS (Web Promo).
When I use the web promo MOS and enter a promo code associated a price type other than BOGO with Carmen, I'm still able to select the fiftieth anniversary concert and purchase tickets at the BOGO price.
How do I ensure that only the performance associated with the promo code is available?
Thank you,
Laura
You'll need to create a blocking promo code. You just associate with the price type and mode of sale that you want to block the other promotion from activating.
Thank you, Amber! I have been looking for resources on setting up an offer blocker, but have not been successful. Do you happen to have any more information?
Hi Laura - we do something similar with blocking promo codes. We create one source for the year called "Dummy" and we add it as an "offer" into the performance, MOS and PT that you don't want to see under another promo. In the scenario that you have, you would add an offer into the Mode of Sale for your fiftieth anniversary performance, and associate it with the BOGO PT.
The most ideal scenario would be to use different MOS for each offer so that only the performance available for the specified promo are visible.
We do the same thing as Anastassia with creating a dummy offer that we also promote to MOS and PT.
Same here. Every show we build that has Promo or Special Offer price types also has a source code (called "Generic") built into the appeal and gets put over that price type/MOS from start to finish dates to keep it off line. Other sources get added from there to unlock the Price Type.