What is the best way to seat patrons who have multiple series in single order? We have multiple series and some of our patrons purchase more than one series (Classics, Pops, Kids, etc.). We also put all series (line items) in a single order number for each patron in order to see the full subscription picture at one glance. My dilemma is when a patron with multiple series in a single order number makes a change to one of his/her series, but not to others. Since there is only on subs summary status per order, how would I get the correct information for seating purposes? Does anyone else process subscriptions this way?
We also process many multiple subscriptions that reside in the same order. We use the Special request note in the order for the appropriate package and we have a custom package seating report that includes the special request notes on it. We don't use the subs summary status for seating purposes.
Annie