Hey Folks,
We are currently importing orders from our externally hosted digital events into Tessitura. We have successfully managed to import the orders into existing constituent IDs, but the attribute does not appear in the accounts. We've played around with the attribute settings but haven't seemed to find the sweet spot. We have not been able to make the attribute containing the external systems account number work.
Any advice or suggestions would be most appreciated.
Many thanks in advance!
Hi Michael,
Yes, we have it set to individual, but its still not applying to the constituent accounts....