• Replies 6 replies
  • Subscribers 417 subscribers
  • Views 261 views
  • Users 0 members are here
Related

Subscription Rollovers in 2021

Karyn Elliott
$organization

Hello Tessitura friends! A hot topic in the community right now is, “What do Subscription Rollovers look like a year into the global pandemic?”

Is there anyone out there that has done their subscription rollover already? Would you be willing to share your organization’s planning and strategy with us? If so, post here or contact me directly at kelliott@Tessituranetwork.com

We are looking to create some Community & Learning content based on your innovation and business evolution. Thanks in advance for sharing your story with us.

Parents
  • $organization

    At the Arvada Center we will be announcing our 21-22 theatre season in May.  We have decided to do much of the same process as TPAC:

    • We are considering the 20-21 season a wash and will not be rolling from that non-season.
      • We will roll from the 19-20 theatre season
      • We understand that the new theatre ticket holders will not have seats to roll from, however, we gave our cancelled theatre season holders the option to roll that unused money to the 21-22 theatre season, and we have their seating requests and will hand seat them once we have finished rolling folks.
      • We have informed our ticket holders that any new seating requests that they had requested for the 20-21 theatre season will need to requested again for the 21-22 theatre season. 
    • For those who transferred their unused funds to the 21-22 theatre season, we will be sending them invoices with the remaining balances on them.
      • We will also follow up with email and phone communication after our initial mailing.
Reply
  • $organization

    At the Arvada Center we will be announcing our 21-22 theatre season in May.  We have decided to do much of the same process as TPAC:

    • We are considering the 20-21 season a wash and will not be rolling from that non-season.
      • We will roll from the 19-20 theatre season
      • We understand that the new theatre ticket holders will not have seats to roll from, however, we gave our cancelled theatre season holders the option to roll that unused money to the 21-22 theatre season, and we have their seating requests and will hand seat them once we have finished rolling folks.
      • We have informed our ticket holders that any new seating requests that they had requested for the 20-21 theatre season will need to requested again for the 21-22 theatre season. 
    • For those who transferred their unused funds to the 21-22 theatre season, we will be sending them invoices with the remaining balances on them.
      • We will also follow up with email and phone communication after our initial mailing.
Children
No Data