How to handle Skip A Year for Subscriptions

Hello Tessitura Wise Collective, 

Our Subscription Department wants to provide our subscribers with a skip a year option.  Are any of you giving your subscribers or ticket buyers such options and how are you doing it in Tessitura.

We need to retain the base map in the order while releasing all of the line items so we can sell them as individual performances.  We are looking for the easiest way to do this with the fewest amount of steps and would hope to not have to touch each order separately.

We would love any and all suggestions. 

Thank you

-Lisa

Parents
  • I had a similar question and while I haven’t worked out all of the details, I think I’m going to create a “Grace” price type that is complimentary so I can switch the subscription to that price type, donate the sub line items but keep the base seats so I can renew them again in the next season.  I can map the Grace price type to the full price subscription when I need to do the rollover.  I’m still trying to decide if we should ask for some kind of deposit (a small amount but something so the patron is invested in coming back next season) or if we will just offer it with no deposit. 
     
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    Elizabeth Carlock
    Audience Development Coordinator
    La Mirada Theatre
    14900 La Mirada Blvd.
    La Mirada, CA 90638
    562-944-9801
    www.lamiradatheatre.com
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Reply
  • I had a similar question and while I haven’t worked out all of the details, I think I’m going to create a “Grace” price type that is complimentary so I can switch the subscription to that price type, donate the sub line items but keep the base seats so I can renew them again in the next season.  I can map the Grace price type to the full price subscription when I need to do the rollover.  I’m still trying to decide if we should ask for some kind of deposit (a small amount but something so the patron is invested in coming back next season) or if we will just offer it with no deposit. 
     
    LMLogo_100x100
    Linebreak_5x150
    Elizabeth Carlock
    Audience Development Coordinator
    La Mirada Theatre
    14900 La Mirada Blvd.
    La Mirada, CA 90638
    562-944-9801
    www.lamiradatheatre.com
    Facebook_20x20  YouTube_20x20  Instagram_20x20  Twitter_20x20
     
     
Children
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