Greetings All,
We are currently in the process of transitioning to a TNEW webpage from our custom purchase path. With this, we also now have the possible opportunity to begin selling merchandise and cafe/bar orders online. I have been working through ways to do this with out-of-the-box functionality using performances and zones etc. My concerns really arise with maintaining the inventory (performance availability). It seems like it may be more in-depth Tessitura training than I would want to put my store employees through. Would anyone be willing to share your experiences using this? Are you seeing your customers use this, or are they still purchasing at the venue instead? Have you noticed a worth-while increase in sales with online buying as an option?
I am also interested in any recommendations or warnings related to the SalesVu or Shopify integrations. Have you found it worth the expense? have you hit any issues you didn't think about before transitioning.
I appreciate any responses you are willing to share?
Thank you!