Limiting online sales of a unseated/paid ticket

Hey all!

We are wanting to sell our limited and socially distanced performances for online sales. They would come through as Unseated/Paid. My staff would go through and properly seat everyone. The problem I am having is how do I avoid patrons from overloading my seating capacity given the social distancing requirements. The venue is 300 seats in which 50 or so (depending on the size of the parties attending). 

Thanks! 

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  • Hi Chris!

    Any idea how quickly you are expecting them to sell? Are you opening up to the general public, donors, subs, etc? 

    I'd probably look at the average number of tickets purchased historically for whatever group you are selling to, and open up enough tickets to safely cover that average socially distanced.  I'd put probably 10% of expected capacity on hold, then open it up after everyone has been seated if you have more inventory to sell. 

    Another option would be to just put a form to sign up for tickets online, and have your team contact them on a first come first serve basis.  I used to do this with waitlists for performances on TNEW with a google form, and it worked really well and pretty seamlessly for the patron. With that method, you could really maximize the number of seats available to sell for any given performance. 

  • Hey Jordan! 

    We are planning to open it up to donors, subs, and invitees. Then after that, we would open it up to the general public. Wait listing seems like the best option. We are all about maximizing the number of seats we can sell (while being safe of course).

    Thank you! 

  • Sure thing!  Shoot me an email if you want any help with that!  You can essentially make your tnew links in the calendar go straight to the waitlist form. 

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