Is there a way to load a performances into multiple accounts at once?
Basically, we're creating a donor thank you digital concert, which donors will get for free, but ideally we would be able to load the concert into everyone's account so that they don't have to purchase and they can just log into TNEW and access.
Thanks!
There is a order import utility. I have not used in quite some time, but it exists.
"Utility to import order and constituent data using a predetermined format. The Order Export Utility can be used to export ticket and constituent data. (Category: Ticketing Processing)"
The order import utility can be a fiddly beast so holler if you have any trouble. We've been doing it daily for the last few years
Hi Kari,
This is Zach Domrese with the Support team. As others have stated the Order Import Utility is going to be your best bet here. If you have any questions about it or run into any trouble open up a support ticket so we can assist!
Best - Zach
Hi All,
A little late to the conversation here though hoping it is still helpful! We hosted a Pop Up Skill Builder that shows how to use the Order Import Utility, in case it is helpful:
https://www.tessituranetwork.com/Items/Videos/Webinars/2020/PopUpSkill_Order_Import
It was done with the example of importing virtual event attendees, so seems like it could be relevant.
Chris Szalaj
Product Owner, Business Facing Products
Tessitura Network