Hi there,
The Ogunquit Playhouse has been a single-venue organization, until now! We are considering creating up to 4 venues (on or around our property) for the 2021 season. I'd love to discuss how best to setup/handled this (as a newbie!) with those who are well-versed in running/managing multiple venues/facilities within Tessitura. Given my experiences has been with managing 1 facility/venue only, I'd love to discuss any "learn from my mistake" scenarios, as well as general 'set-up' knowledge you might have? We want to implement this as cleanly/clearly as possible in our database, so it is important we have a better understanding of what that will entail!
Looking forward to discussing soon!
Thank you,
Morgan GavaletzTicketing Service ManagerOgunquit Playhouse
Hi Morgan!
I think Chris has some great points, especially about packages and zones.
As for actually building out the facilities in Tessitura, I would say make sure you have a map built out that you can work off of ahead of time. I typically build them out in Excel first since it is limited by blocks in a similar way that Tess is. This way you can have your layout totally figured out, as well as zones, sections, etc. There are a lot of steps to building a venue, so the more work you can do before actually building it out, the easier it is when you actually create it in Tess.
Make sure that you validate completeness when you think you are done building each venue as well, It will let you know if there are any issues.
I'm happy to help you out a bit if needed when it comes to building.
I have excel versions of our theaters in excel! Was this your doing? LOL
Haha, not totally. I refined them quite a bit, but they were there in a much more basic form before me. They are super useful, at least for me, ha.
I fully endorse the Excel versions. I made one for a client at the last place I worked, and years later found it pinned to the CEOs wall.
Arts Centre Melbourne developed an INCREDIBLE House Seat Map report that they presented once … I thoroughly recommend it. www.tessituranetwork.com/.../ACM-SeatMap
Be careful of your contiguity and aisle and test that best available doesn't seat across them (unless you want that).
Oh awesome - thank you so much, Heath!